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Kenosha
Raphael Johnson

Raphael Johnson

IT DESKTOP SPECIALIST TECH III

Customer Service / Support

Kenosha, City of Kenosha, Kenosha

Social

Services offered

I am an expert in the Information Technology field, with a current focus on Cloud Development & Virtual Support.

Since entering in 2004, I have gained extensive hands-on experience from work in everything from resets in Active Directory and AS400 to network installation, hardware solutions, software components and configurations, and system imaging to name a few.

Network installation
Technical support
Cloud development
Virtual support
Approximate rate: USD$ 20 per hour

Experience

In providing the organization with a direct resolution. Delivering nominated IT applications, HCL
Technologies will support SAI Global with multi-country Managed Service, which will help reduce 
support costs and shorten new implementation times across the organization's geographically 
dispersed operations.
At the same time, Partnered with several IT departments to support & keep secure organization's 
drive for service quality improvements through the customer focused Processes Global Technology 
within business units and provide national support for 6 Financial Global Groups & creating value 
to platform.
 

Education

Bachelors 

A+

Net+

Soft Skills

Assosiates

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