Ramesh Poudel

Certified Property Manager with highly accomplished and results-driven retail as well as hospitality profession with 5 years of experience in the hospitality industry as well as 15 years in retail and food service management with extensive knowledge of POS and PDI system. Seeking a challenging position as a leader to utilize my exceptional leadership skills, operational expertise, and passion for delivering exceptional customers experiences.

- Exceptional leadership skills with the ability to motivate and develop high-performing teams. 

- Extensive experience in implementing and maintaining high service standards, ensuring guest satisfaction, and driving repeat business. 

- Proficient in leveraging technology to enhance operational efficiency and guest experiences. 

- Excellent communication, interpersonal, and problem-solving skills, with the ability to build and maintain relationships with stakeholders at all levels.

- Recruited, hired, and trained positive, enthusiastic employees, ensuring excellent customer service.

- Developed, managed, and assigned tasks appropriately to ensure the work place is clean, adequately stocked, organized, and well kept based on Company standards.

- Maintained a professional and supportive image among subordinates and supervisors.

- Scheduled employees within Company guidelines and budget to maximize customer service and maintain store image.

- Implemented non-discriminatory related management skills while hiring, training, counseling, motivating, and separating employees.

- Analyzed daily sales and expense information and take appropriate action to maximize sales and net profits.

- Proven track record of success in managing upscale hotels. 

- Strong expertise in hotel operations, revenue management, budgeting, and financial analysis. 

Computer Science, Management, Accounting.