Service Operations Management Consultant
July 2015 - at Present
Consist of monitoring the daily operation, this includes identifying continuous process improvements that enhance the customer experience as well as increase consultant/employee performance and operational efficiencies. Ensure company projects are on track to meet established completion targets and client expectations. Collaborates with the senior leader to creating and implementing initiatives that enhance business development activities, human resource functions, customer satisfaction and project management.
Bachelor of Arts
at North Carolina A&T State University
1986 - 1990 (4 years) North Carolina
Knowledge and keywords