Experience

  • Service Operations Management Consultant

    at RTR Management and Consulting Services

    July 2015 - at Present

    Illinois

    Consist of monitoring the daily operation, this includes identifying continuous process improvements that enhance the customer experience as well as increase consultant/employee performance and operational efficiencies. Ensure company projects are on track to meet established completion targets and client expectations. Collaborates with the senior leader to creating and implementing initiatives that enhance business development activities, human resource functions, customer satisfaction and project management.

Education

  • Bachelor of Arts

    at North Carolina A&T State University

    1986 - 1990 (4 years) North Carolina

Languages

  • English Native

Followers (2)

Hives