Rachel Hall

Quick learning, problem-solving and initiative-taking individual actively pursuing professional development. Experience working in healthcare, laboratory, and retail settings. Excels at meeting others where they are and communicating information effectively. Takes on challenges thoughtfully, strategically, and timely; assures to consider multiple possibilities to ensure the best results. 

Memorial Hospital; South Bend, IN
Unit Assistant , January 2024-Present
• Assisting with bedside procedures and recording details accurately 
• Preforming EKGs and venipunctures; collecting specimens per protocol
• Preparing patient charts for admission, transfer, discharge and surgery.
• Inputting doctors’ verbal orders and uploading documents  into EMR 
• Paged on call physicians and answered telephones promptly; taking and relaying messages
Nursing Assistant, July 2024 – Present
• Delivering outstanding care, connecting with heart, and performing designated patient care services under the direction of a Registered Nurse
• Taking and monitoring vital signs; charting results and any concerning events via Cerner 
• Assisting patients with bathing, moving, eating and any daily living activities
• Preparing rooms and maintaining clean, orderly and well stocked work areas
• Comforting and calming patients during stressful events and unfortunate circumstances

Nephrology Physicians; Mishawaka, IN
Billing Representative, May 2023- May 2024
• Built patient charts in Epic; ensured accuracy and completion
• Confidentially requested patient information from other offices; acted persistent when needed
• Received and reviewed new patient referrals
• Managed patients' prior authorization to ensure they were up to date or on file for upcoming appointments. 
• Posted over $2 million in payments from insurance and private party payors 
• Manually processed thousands of EOBs and problem-solved issues as they arose

Indiana University South Bend; South Bend, IN
Laboratory Assistant, August 2022 – May 2023
• Assisted lab coordinator in preparing undergraduate lab materials
• Followed written and/or visual instructions to prepare chemical solutions, set lab stations, and perform routine procedures
• Used attention to detail whilst labeling supplies, mixing reagents, and recording data
• Remained familiar with hazards and took precautions to handle and dispose of chemicals safely and in accordance with university protocol
 

Indiana University South Bend, Summer 2024

• Bachelor of Science in Biochemistry with minors in Mathematics and Healthcare Management
• GPA: 3.644
• Involvement: Cross Country team, Honors Club, Botany Club, Biology and Chemistry Club
• Awards: Dean’s List, Undergraduate Reseach Journal Cheif Editor, Undergraduate Research Conference: Best Science Presentation, College of Liberal Arts and Sciences: Senior Excellence in Biochemistry, School Record in Cross Country