poonam noname

An Experienced Travel Agent with more than 10 years of experience in booking (Amadeus and Saber) international and domestic travel arrangements and Possess extensive knowledge of travel destinations, airline and hotel products. I am a performance-driven leader with extensive experience in providing high-level administrative and operational support, coordinating schedules, preparing travel planes and documents, while acting as a liaison between senior executives, vendors, team members, and community organizations. I have a reputation for remaining calm and calibrated in high-stress environments, and delivering best in class results. I have excellent customer service, sales and marketing skills coupled with good communication and management skills. I am skilled user of Microsoft and experienced in creating sales reports and invoice . Demonstrated ability to provide outstanding customer service and build relationships with clients.

Customer Service Representative & Ticketing Supervisor
Air India (Swissport)JFK – Jamaica, NY 2023 – Present

graduate /air travel specialist