Patricia Juergensen

Results-oriented individual with a strong desire to continuously learn and maintain high standards of job performance.
Thrives in a team-oriented environment and possesses exceptional interpersonal skills. With 20 years of experience in
various aspects of the mortgage industry, I am adept at working with minimal supervision and am a self-starter. Proficient
in Windows, Word, Excel, QuickBooks, Genesis, Calyx, Doubletime, Landtech, Encompass, Qualia LP, DU, and possess
advanced internet skills. Extensive customer service experience gained through positions at The Mayfair House Hotel
(Front Desk Agent & Reservations Agent), 1 Hotel (Human Resources Coordinator), Bloomingdales, The Falls, Burdines,
Dadeland Mall, and William Sonoma (Holiday Help Part Time). I have effectively delivered exceptional customer service
in diverse settings. Bilingual in English and Spanish, enabling effective communication with a broader range of individuals.

Results-oriented individual with a strong desire to continuously learn and maintain high standards of job performance.
Thrives in a team-oriented environment and possesses exceptional interpersonal skills. With 20 years of experience in
various aspects of the mortgage industry, I am adept at working with minimal supervision and am a self-starter. Proficient
in Windows, Word, Excel, QuickBooks, Genesis, Calyx, Doubletime, Landtech, Encompass, Qualia LP, DU, and possess
advanced internet skills. Extensive customer service experience gained through positions at The Mayfair House Hotel
(Front Desk Agent & Reservations Agent), 1 Hotel (Human Resources Coordinator), Bloomingdales, The Falls, Burdines,
Dadeland Mall, and William Sonoma (Holiday Help Part Time). I have effectively delivered exceptional customer service
in diverse settings. Bilingual in English and Spanish, enabling effective communication with a broader range of individuals.

EDUCATION
Miami Dade College, Miami, Fl - A.A Business Administration- Attended 1994 - 1998