Osman Abdi

As a Non-Emergency Medical Transportation (NEMT) business owner, I manage and oversee transportation services that assist individuals—particularly the elderly, disabled, or those with limited mobility—in reaching their medical appointments safely and on time. My responsibilities include ensuring compliance with state and federal regulations, maintaining a fleet of ADA-compliant vehicles, hiring and training qualified drivers, and implementing scheduling systems to optimize operations. By coordinating with healthcare providers and understanding the specific needs of our clients, I strive to provide reliable and compassionate transportation solutions that enhance access to healthcare services within the community.

Healthcare operations and administrative professional with over 8 years of progressive experience in hospital systems and outpatient care. Proven track record in leadership roles at the University of Rochester Medical Center, including supply chain supervision, food and nutrition services, and psychiatric outpatient access. Adept at managing cross-functional teams, improving patient workflows, handling staffing and scheduling, and enhancing service quality. Strong background in EMR systems (EPIC, Flowcast), inventory management, and staff training. Also experienced in administrative support and healthcare logistics through contract roles with Paychex and Aerotek.

Master of Science in Healthcare Administration from Roberts Wesleyan University, with a strong foundation in healthcare operations, leadership, and organizational management. Also holds a Bachelor of Science in Healthcare Administration from the same institution, providing comprehensive knowledge of healthcare systems, policy, and administrative best practices.