Noemí Dass

Dental Hygiene student with over 2 years of experience in

customer service, sales, and quality control within the

trucking insurance industry. Additionally, hands-on

experience in dental office support including sterilization

and chairside assistance. Dynamic and solution-oriented

professional with strong interpersonal skills in both English

and Spanish. Highly organized, adaptable, and committed

to providing excellent client support.

WORK EXPERIENCE

• Santa Rosa Dental Office - Prosthodontics

5·

Santa Ana, CA, USA — 2024 (4 months)

- Prepared treatment rooms for dental procedures.

- Sterilized dental instruments following health and safety

protocols.

- Assisted with basic chairside dental procedures.

- Maintained a clean and organized clinical environment.

• Produ Insurance - Customer Service & Quality Control

La Habra, CA, USA — 2023 - Present

- Responsible for client support, policy follow-up, and

claims management.- Oversight of quality control in administrative processes

and phone interactions.

- Assisted in sales and policy renewals for trucker

insurance.

- Managed digital records and legal documentation.

• Mercedes-Benz of Beverly Hills - Customer Service /

Loaner Department

Beverly Hills, CA, USA — 2022 - 2023

- Coordinated the loaner car department.

- Provided VIP customer service and conflict resolution.

- Managed temporary vehicle contracts and customer

documentation.

- Left position due to long commute.

• Various Restaurants - Cashier / Waitress

California, USA — Various Dates

- Provided high-quality customer service in fast-paced

environments.

- Handled cash register operations and food service.

- Resolved customer concerns effectively under pressure.

- Maintained a positive image of the business in all

interactions.

Dental Hygiene student with over 2 years of experience in

customer service, sales, and quality control within the

trucking insurance industry. Additionally, hands-on

experience in dental office support including sterilization

and chairside assistance. Dynamic and solution-oriented

professional with strong interpersonal skills in both English

and Spanish. Highly organized, adaptable, and committed

to providing excellent client support.

WORK EXPERIENCE

• Santa Rosa Dental Office - Prosthodontics

5·

Santa Ana, CA, USA — 2024 (4 months)

- Prepared treatment rooms for dental procedures.

- Sterilized dental instruments following health and safety

protocols.

- Assisted with basic chairside dental procedures.

- Maintained a clean and organized clinical environment.

• Produ Insurance - Customer Service & Quality Control

La Habra, CA, USA — 2023 - Present

- Responsible for client support, policy follow-up, and

claims management.- Oversight of quality control in administrative processes

and phone interactions.

- Assisted in sales and policy renewals for trucker

insurance.

- Managed digital records and legal documentation.

• Mercedes-Benz of Beverly Hills - Customer Service /

Loaner Department

Beverly Hills, CA, USA — 2022 - 2023

- Coordinated the loaner car department.

- Provided VIP customer service and conflict resolution.

- Managed temporary vehicle contracts and customer

documentation.

- Left position due to long commute.

• Various Restaurants - Cashier / Waitress

California, USA — Various Dates

- Provided high-quality customer service in fast-paced

environments.

- Handled cash register operations and food service.

- Resolved customer concerns effectively under pressure.

- Maintained a positive image of the business in all

interactions.

Cypress College — In Progress: Dental Hygiene Program

Cypress, CA, USA — [Expected Graduation Date]

CERTIFICATIONS

- Property and Casualty Insurance License — Agent#4341460

- CPR Certification

- AED Certification