beBee background
Professionals
>
Pueblo
Nathan Gaines

Nathan Gaines

Customer Service Representative/Sales

Insurance

Pueblo, Pueblo

Social

About Nathan Gaines:

Detailed-oriented with proficient technical skills, and the ability to learn concepts quickly. I am focused and experienced with customer service. Most of my work experience has been in customer service-based industries. With this being said I am articulate and have great interpersonal skills. I also have experience in sales and would enjoy pursuing possible opportunities in this area as well.

 

Experience

Customer Service Representative 

Kaiser Permanente/Apex Systems 

October 2022- Current

 

  • Provided accurate, consistent, and timely information to members, patients, and providers.
  • Assisted with member inquiries regarding web support, facility information, eligibility, and Kaiser Permanente.
  • Assisted with member inquiries regarding benefits and eligibility, internal regional requests, adding and removing dependents, correspondence
  • Premium Billing assisted members with billing inquiries, making payments, EFT, reinstatement, refund, and billing adjustment requests.
  • Assisted with inquiries regarding 1095 forms, and SLP on exchange billing
  • Documenting all incoming contacts to determine the nature of their inquiries and responding to complex calls and inquiries. 
  • Documented information in accordance with the established procedure
  • Followed established procedures to ensure customer/member needs were met effectively.

Education

3rd year BA in Philosophy with a concentration in Pre-Law

University of New Mexico - Albuquerque, NM

September 2015 to September 2020

National Society of High School

2020

High school Diploma

Centennial High School - Pueblo, CO

2015

Professionals in the same Insurance sector as Nathan Gaines

Professionals from different sectors near Pueblo, Pueblo

Other users who are called Nathan

Jobs near Pueblo, Pueblo

  • Work in company

    Customer Service Representative

    U-Haul

    We are in search of friendly, · motivated people for the position of Customer Service Representative. · Assist customers inside and outside a U-Haul center with U-Haul products and services. · Clean and inspect equipment on the lot including checking fluid levels. · ...

    Pueblo

    1 month ago

  • Work in company

    Sales Representative

    Alarm Detection Systems

    #SR25 · Job Summary · Alarm Detection Systems is seeking motivated Sales Representatives in Colorado who are ready to grow their careers in a performance-driven, high-reward environment. We provide a structured 13-week paid training program, ongoing coaching, and a clear path to ...

    Fountain, Colorado, , United States

    12 hours ago

  • Work in company

    Truck Sales Representative

    Bruckner's Truck & Equipment

    This position utilizes our companies Core Values to sell all Bruckner Truck Sales products using technical, organizational, and customer knowledge skills to influence customers and assist them in applying our products/services to their needs resulting in revenue generation for th ...

    Fountain

    3 weeks ago

See jobs in Pueblo, Pueblo