Narcisa Medina

With over five years of professional experience in accounts payable and administrative coordination at America’s Kids, as well as a strong foundation in marketing and client service, I bring a well-rounded skill set ideal for supporting dynamic account teams and enhancing client satisfaction.

Operations Specialist

1199SEIU Benefit and Pension Funds- New York, NY

September 2025- Present

• Oversee inventory and supplies, ensuring resources are available when needed
• Maintain records and perform regular data analysis to support decision-making
• Identify and solve operational issues as they arise
• Prepare reports to update cross-divisional leadership on performance and progress
• Troubleshoot issues and follow through on resolutions
•  Perform additional duties and projects assigned by management

Accounts Payable Specialist

America’s Kids – New York, NY                                                                                                   

July 2020 -  March 2025

• Communicate with vendors to resolve billing issues and maintain strong relationships
• Make sure that the payments to vendors are made before the due date
• Investigated invoice discrepancies and identified root causes to improve accuracy 
• Reviewed both paid and unpaid invoices, including cleared payments
• Entered and coded invoices into the system and reconciled monthly statements

Sales Associate 

America’s Kids – New York, NY                                                                                                            

February 2018 -  July 2020 

• Organized merchandise displays and ensured product availability by size and color
• Accurately implemented signage, markdowns, and replenishment plans

Sales Associate (MJM) 

Kohl’s Department Store – New York, NY                                                                

November 2015 - April 2016 

•    Maintained visual standards and floor presentations in line with company guidelines
•    Reported merchandising and operational issues to supervisors

Marketing Assistant   

Dismed S.A. – Guayaquil, Ecuador                                           

February - August 2015           

• Maintained client databases and executed targeted email campaigns
• Supported new business strategies to reach emerging markets

Marketing Assistant

Casa Medica Bunces – Guayaquil, Ecuador                                                

September 2014 - January 2015 

•  Send out regular marketing email blasts to clients
•  Assist in developing marketing collateral to include presentations and proposals 

Visual Merchandiser

Artefacta S.A – Guayaquil, Ecuador                                                                          

January - August 2010 

•  Designed promotional materials
•  Strong knowledge and understanding of the brand and products                  
•  Contributed and participated in team meetings and activities   
•  Create engaging and creative presentations, including PowerPoint 
•  Installed POP materials and collaborated on marketing presentations

    Master’s Degree in International Marketing

•             EAE Business School  -  Madrid, Spain (2017)

Bachelor’s Degree in Business Studies, Marketing and Foreign Trade

•            Universidad de Especialidades Espíritu Santo   -  Guayaquil, Ecuador (2011)