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Mohammed Alshugaa

Mohammed Alshugaa

California City, California

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About Mohammed Alshugaa:

Mohammed Alshugaa 

Information Technology 

Experience

 

U.S. Army Reservist    02/2021-Present

Motor Transport Operator, Dublin, CA

  • Loading and transporting cargo.
  • Light wheeled vehicle maintenance.
  • Issuing orders to subordinates.
  • Preparing maps and charts.
  • Inspecting vehicles for safety reasons.

Security Guard    10/2019 – 01/2021

Vigilant Pro Private Security Services, Oakland, CA

  • Maintain safe and secure environment for customers and employees by patrolling and monitoring premises
  • Build and develop effective working relationships with co-workers and the general public
  • Answer phones, monitor closed circuit television systems, and alarms
  • Handle security issues and emergency situations appropriately and in a timely manner
  • Document risk assessment, safety concerns and unusual circumstances both verbally and in written reports


 

IT Lab Program Assistant     09/2018 - 04/2019 

Yemeni Jordanian University, Sanaa, Yemen

Accredited education institution with 7,000 students

  • Planned lessons including introductory material, notes, lectures, PowerPoints and assessments for 40 computer science students 
  • Communicated regularly and maintained effective relationships with students regarding class progress, achieved a pass rate of 90% 
  • Taught students to program using C++ using visual studio technology
  • Triaged incoming requests and questions from students, escalated to professors as needed
  • Worked collaboratively with IT professors and leadership to review performance metrics and resolve issues
  • Managed IT infrastructure of the university, maintained computer lab with 16+ networked stations
  • Deployed, maintained and updated workstation images and laptops, developed instructions and how-to guides for students
  • Researched, evaluated, and recommended new IT technologies for future expansion, efficiency, cost-savings and improvement of the standard of education delivered
  • Extremely knowledgeable in Data Communication, Networking, SQL, Oracle, and Cisco IP/TCP


 

Transition Period, Hyderabad, India     01/2018 - 09/2018 

  • Honed skills in computer hardware, networking, fiber optics and CCTV 

Education

Bachelor of Science in Information Technology & Internet    2016

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