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Mitchelle Ward - Chandler

Mitchelle Ward - Chandler

Task Force & Transition General Manager

Tourism / Travel / Hospitality

Ballwin, Township of Lafayette, Saint Louis

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About Mitchelle Ward - Chandler:

Innovative individual, and a guest and team member-driven manager with a revenue and profit-focused skillset. More than 20 years of experience, strategically managing and opening multi-brand full and select service hotels. Includes resort/destination, urban, and suburban areas. Proven track record exceeding expectations of key drivers, including profitability, revenue generation, associate/owner relationships, and brand compliance.  Known and respected as a hands-on, collaborative problem-solver with a history of strong recruiting skills and mentoring associates. I am interested in leveraging broad and diverse experiences to provide insight to expand growth into major brands. 

Experience

Excellent interpersonal communication skills coupled with the ability to establish and maintain rapport with all levels of personnel, management, and clients.

Proven background at high-level personnel development and training levels, encompassing leadership, team building, planning, organizing, and problem-solving. These realizations made significant contributions to bottom-line results.

Self-Motivated, People Oriented – Service Oriented – Results/Profit Driven

  • Revenue Management – RevPAR
  • Brand Operational Quality
  • Guest Satisfaction 
  • Food and Beverage Outlet Operations
  • Capital Management
  • Operating and Revenue Budget Creation
  • Tactical & Strategic Revenue Forecasting
  • Recruiting, training, and Development
  • Organizational Leadership and Development
  • Banquet and Catering Operations

 

Education

Bachelor's Degree - Elementary Education

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