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Rio Rico
Misti Cabrales

Misti Cabrales

Human Resources Services/Change Management Leader

Transportation / Logistics

Rio Rico, Santa Cruz

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About Misti Cabrales:

I am a people‑first HR and project coordination professional with diverse experience across warehousing, supply chain, utilities, and retail environments, giving me a grounded understanding of how culture, communication, and leadership shape real‑world results. Throughout my career, I’ve built a reputation for strengthening employee engagement, supporting employee relations, leading onboarding with care and clarity, and managing leave processes with accuracy and empathy. I’m passionate about creating workplaces where people feel valued and supported, and I bring a balanced approach that honors what’s working while driving meaningful progress where it’s needed. My recent work in process improvement and technology‑driven change initiatives has deepened my commitment to helping teams navigate transitions with confidence, ensuring that new tools and systems enhance; not complicate,the employee experience.

Experience

I am an HR leader and Organizational Change Manager with more than 18 years of experience supporting people, strengthening culture, and guiding organizations through meaningful transformation. My background spans utilities, supply chain, retail, and consulting, giving me a practical, people‑centered understanding of how workplaces function and what employees need to thrive. I’ve built deep expertise in employee engagement, employee relations, onboarding, leave management, and process improvement, and I’m known for leading with empathy, clarity, and a strong commitment to doing what’s right for people. In recent years, I’ve expanded my work into technology‑driven change initiatives, including SAP, ServiceNow, Windows 11, and Microsoft 365 Copilot, where I help teams adopt new tools with confidence and purpose. Across every role, I show up as a collaborative, grounded HR leader who builds trust, connects with people at every level, and drives progress in ways that are thoughtful, human, and sustainable.

Education

I built my foundation through real, hands‑on experience, learning directly from the people, processes, and challenges in front of me. Over the years, I’ve continued to grow through formal development as well, including earning my Change Management Certification through Kotter. I consider myself a lifelong learner, always looking for new tools, new approaches, and new ways to support people and organizations through change.

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