Minhaj Ali Mohammed

Overall 6+ years of dedicated experience in datacenter operations, I have honed my expertise as a datacenter engineer. My strengths lie not only in technical proficiency but also in fostering strong client relationships. I am driven to execute tasks with precision and efficiency, consistently ensuring client satisfaction. Currently, I play a pivotal role in supporting production teams, swiftly addressing any escalating issues that may arise. Additionally, I am adept at managing service and change tickets, prioritizing them ac

Client: Walgreens, Mt prospect, IL.​                                                      January 2020 – Present Lead Data Center OperationsEngineer.

Project Overview:    This project revolves around the efficient troubleshooting and optimization of a wide spectrum of system issues, encompassing applications, networks, and hardware components. Our daily tasks are dedicated to meticulously planning, designing, installing, and configuring hardware infrastructure.

The project places a heavy emphasis on data center reliability and availability, with the overarching goal of aligning these critical aspects with the exacting requirements of data operations.

In keeping with best practices, we maintain detailed documentation for all work orders, delineating the precise steps taken and the ultimate resolution or outcome. This not only ensures transparency but also serves as a valuable knowledge base for future reference.

Masters in information assurance