Miguel Guillen

My career has been marked by leadership roles at industry giants such as PepsiCo, AWS, and Microsoft, where I've excelled in converting intricate data into strategic insights that propel business expansion. My specialization includes Big Data, data modeling, and cybersecurity, which I leverage to craft and execute scalable, secure data strategies that align with corporate objectives.

I have directed multiple high-impact initiatives, overseeing the creation of sophisticated data pipelines and the integration of machine learning models that have markedly enhanced operational efficiency and strategic decision-making. My proficiency in communicating complex data concepts to diverse stakeholders has been crucial in ensuring that data-driven strategies resonate with business goals.

Key Achievements:
I spearheaded the design and deployment of a Big Data platform at PepsiCo, which improved data processing capabilities and reduced latency by 40%. At AWS, I led a cross-functional team to develop a data lake solution, enhancing data accessibility and analytics performance by 30%. Additionally, at Microsoft, I implemented a comprehensive data security framework, significantly mitigating risks and ensuring compliance with industry standards.

Skills:
Data Architecture & Modeling, Big Data Technologies (Hadoop, Spark), Cloud Computing (AWS, Azure), Machine Learning & AI, Cybersecurity, Data Governance & Compliance

I am committed to harnessing data to tackle complex business problems and am enthusiastic about adopting emerging technologies and methodologies. If you are seeking a strategic thinker dedicated to advancing data strategy, I am eager to connect and explore opportunities together.

EXPERIENCE

Xome a Mr. Cooper Company Assistant Vice President (AVP) of Data Strategy Dallas, Texas August 2024 to now 

• Developed and implemented a comprehensive data governance strategy, enhancing data quality and compliance. 

• Led a team in creating metadata frameworks for advanced data lakehouse systems. 

• Managed cross-functional teams to align data strategies with business objectives. 

Pepsico Director, Enterprise Data foundation Architecture Dallas, TX June 2022 to July 2024 

• Designed and deployed a global data platform using Azure and AWS, integrating Data Lake, CI/CD, and AI/ML. 

• Championed Data Mesh adoption, improving data management efficiency. 

• Guided enterprise data design, ensuring adherence to best practices and scalability. 

Amazon Web Services Senior Technical Account Manager Dallas, TX February 2022 to June 2022 

• Enhanced customer adoption of AWS technologies, leading to significant technical advancements. 

• Advocated for AWS solutions, reducing risks and improving service delivery. 

Microsoft Azure Enterprise Specialist for Data and Artificial Intelligence Dallas, TX November 2020 to February 2022 

• Surpassed sales goals by 300%+, driving Azure Data Services adoption. 

• Fostered customer relationships, delivering bespoke cloud solutions. 

Amazon Web Services Technical Account Manager Dallas, TX September 2019 to November 2020 

• Provided strategic technical guidance and advocacy 

• Advocated for AWS solutions, reducing risks and improving service delivery. 

Microsoft Azure Enterprise Support Engineer Dallas, TX September 2018 to September 2019 

• Resolved complex technical issues for enterprise clients, enhancing system performance. 

• Mentored junior engineers, contributing to team development and knowledge sharing. 

Catapult Systems Senior Lead Consultant Dallas, TX August 2017 to September 2018 

• Drove cloud solution design and sales, increasing revenue through strategic consulting. American Airlines Systems Administrator Dallas, TX February 2016 to August 2017 

• Administered CRM systems, optimizing functionality and user experience. 

Microsoft Senior Support Engineer Dallas, TX August 2010 to February 2016 

• Resolved complex technical issues for enterprise clients, enhancing system performance. 

• Mentored junior engineers, contributing to team development and knowledge sharing. 

Vertafore Senior Technical Analyst Seattle, WA Nov 2007 to August 2010  

• Provided superior technical product support to Customer Service levels I and II, ensuring resolution of technical issues and maintaining high levels of customer satisfaction. 

• Delivered high-level technical support for SQL 2000/2005/2008 and AMS insurance software, including setup, troubleshooting, and problem-solving to ensure efficient issue resolution.

EDUCATION 

• Career Essentials in Generative AI by Microsoft and LinkedIn July 2023. 

• Skills covered: Generative AI, Computer Ethics and Artificial Intelligence (AI) July 2023 • Official Microsoft Certification: Azure Data Engineer Associate: January 2021 

• Official Microsoft Certification: Azure Administrator Associate: April 2019 

• Official Microsoft Certification: Azure Data Fundamentals: November 2020 

• Official Microsoft Certification: Azure Fundamentals: January 2019 

• Official AWS Certification: Cloud Practitioner (CLF-C01). December 2019 

• Official Microsoft Exam: AZ-100 Microsoft Azure Infrastructure and Deployment April 2019 

• Official Microsoft Exam: AZ-303 Microsoft Azure Architect Technologies January 2021 

• Official Microsoft Exam: DP-201 Designing an Azure Data Solution January 2021 

• Official Microsoft Course: Updating Your SQL Server 2005 Skills to SQL Server 2008 (Course MS6158) April 2008. 

• Introduction to Web Services with C#, practical training course. January 2007. 

• Introduction to PowerShell practical training course. October 2006. 

• Official Microsoft Certification: MCP Certification 70-271: Supporting Users and Troubleshooting Windows XP. Sept 2006. 

• SQL administrative and programming techniques in SQL Server. August 2006, Redmond, WA. 

• Team Foundation Server practical training course. July 2006, Redmond, WA. 

• 3 months practical training programming web pages, Java, HTML, XML, SQL. Spain April 2001 

• Completed 1 year toward Computer Engineer certification of 3-year program University of Murcia, Spain. Sep 2000 June 2001 

• Earned 2 year degree as a Computer Technician, engineering & programming. Murcia - Spain. September 1998 - June 2000 

• Bilingual: English / Spanish (Castilian-Iberian/European) 

• Portuguese Conversational Skills