Michael Scarborough

With over 38 years of experience in Information Technology and a deep specialization in Healthcare IT, I am writing to express my strong interest in a leadership position within your organization. My career has been defined by a proven ability to bridge the gap between complex technical infrastructure and clinical operational excellence.

In my recent tenure at Galen Healthcare Solutions as a Lead Consultant, I have spearheaded large-scale EHR implementations, optimized complex workflows, and audited ETL processes for healthcare acquisitions. I pride myself on being a hands-on technical leader—whether it is implementing health exchange record routing via Rhapsody or developing comprehensive training modules for TouchWorks upgrades and Meaningful Use compliance. My background at North Florida Surgeons and Blue Cross Blue Shield has further refined my ability to manage legacy system migrations, such as restoring AIX-based systems for historical retrieval while simultaneously leading modern go-live initiatives.

Galen Healthcare Solutions – Burlington, VT (Remote)

Lead Consultant (2024–Present)
Senior Consultant (2019–2024)
Consultant (2013–2019)

• Delivered APM Access and related applications for acquisitions; audited custom reports and ETL processes.
• Configured EHR applications, designed workflows, and provided end-user training and technical support.
• Led application upgrades and implementations, including design, build, testing, and post-rollout support.
• Implemented health exchange record routing via Rhapsody; onboarded practices and resolved routing issues.
• Developed training materials and videos for TouchWorks 11.4 upgrade and MU Stage 2 compliance.
• Managed Allscripts Pro/PM portal integration, including credentialing, documentation, and issue tracking.
• Created testing scripts for TouchWorks functionality and validated system performance with new servers.
• Documented ICD-10 readiness and implemented dictionary updates and testing scripts.

North Florida Surgeons – Jacksonville, FL

Allscripts TouchWorks™ Application Super User (2010–2013)

• Managed implementation and maintenance of Allscripts Enterprise EHR and legacy systems.
• Restored RS600 AIX-based Medic+ system for historical record retrieval.
• Created custom reports using MS Access, Crystal Reports, and Analytics.
• Oversaw go-live for Allscripts EHR 11.2.1 across 12 divisions: optimized templates and workflows.
• Achieved Meaningful Use Stage 1 compliance for all providers.
• Delivered one-on-one physician training and custom note development.

Blue Cross Blue Shield – Florida

Systems Administrator III (1996–2009)

• Managed provisioning, installation, configuration, and maintenance of hardware and software systems.
• Led administration of Diamond claims system and archival system using Applimations Informia.
• Served as technical lead for Proteligence Datanet reporting system and PeopleSoft HRMS, Payroll, and Financials.
• Implemented secure login solutions and load-balanced Weblogic services.
• Administered Resumix recruitment system and migrated data to Telao Vurv using MS SQL scripts.

• MS SQL Foundations
• MS Data Manipulation and Transaction in SQL
• Introduction to Using Generative AI in Public health (Johns Hopkins Univrsity)
• Galen Certified – Enterprise EHR and Advanced Note
• NCNE (Novel Certified Network Engineer)
• Applimations Informia Administration and Configuration
• Enterprise Portal Administration; PeopleTools I/II; PeopleSoft Security; SQL/SQR for PeopleSoft HRMS
• CompTIA Network+

Education in Progress

• Microsoft AI Product Manager Professional Certificate
• Python 3 Programming