
MICHAEL RYAN
Tourism / Travel / Hospitality
About MICHAEL RYAN:
With 13 years of experience in the Scuba Diving industry, I possess a well rounded skill set from customer service, Inventory management, Staff management, and leadership.
Experience
With 13 years of experience in the diving industry, I have mastered all aspects of curating a personalized customer experience, with safety and customer service at its core. I have managed staffing, rentals, retail, and customer relations in my role as an Operations manager for the last 5 years. I pride myself on creating meaningful relationships with customers, mentoring staff to provide unparalleled service, and implementing policy and procedures to maximize efficiency and safety.
Education
Master Captains License
PADI MSDT with 350 certifications
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