Michael Jones
Customer Service / Support
About Michael Jones:
Dedicated customer service and inside sales professional. Over 15 years of customer service and call center experience. Have worked for global companies such as Concentrix and Johnson Controls. Dedicated, expert multi-tasker, able to work with many different people. Experience with data entry (67 WPM with excellent accuracy) and using CRM's such as Salesforce. Experience in high volume inbound and outbound contact centers.
Experience
Johnson Controls
Inside Sales (December, 2022 to August, 2024)
Concentrix
Marketing Consultant (January, 2006 to August, 2020)
Education
Springfield College
Master's of Science Degree, Human Services Administration
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