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Michael Ascenci

Michael Ascenci

Call center remote customer service

Retail

California, Madison

Social

About Michael Ascenci :

Dear Administration and Human Resources staff:

It would be great to have the opportunity to work for such a great establishment.

ORIENTED PROGRAMS.

SALESFORCE/HOME/ORDER UP/HD HOME SERVICES/INSTALL CONNECT/RECEIPT LOOKUP/

ESVS/ ITEM CENTRAL/PURGED ORDER/RPP/CASH STAR.

-QUALIFICATIONS

 TELE-TEC

CLIENT: DISH NETWORK

CALL CENTER/CUSTOMER SERVICE INBOUND. WELL TRAINED

Duties: Customer service for Satellite dish customers for billing solving questions and payment

processing. Technical steps for solving their dish signal and modem rebooting issues. Always making

sure, our customers understand the quality of our product. Acknowledging, listening, and solving

customers' issues for excellent customer care

Experience

Dear Administration and Human Resources staff:

It would be great to have the opportunity to work for such a great establishment.

ORIENTED PROGRAMS.

SALESFORCE/HOME/ORDER UP/HD HOME SERVICES/INSTALL CONNECT/RECEIPT LOOKUP/

ESVS/ ITEM CENTRAL/PURGED ORDER/RPP/CASH STAR.

-QUALIFICATIONS

 TELE-TEC

CLIENT: DISH NETWORK

CALL CENTER/CUSTOMER SERVICE INBOUND. WELL TRAINED

Duties: Customer service for Satellite dish customers for billing solving questions and payment

processing. Technical steps for solving their dish signal and modem rebooting issues. Always making

sure, our customers understand the quality of our product. Acknowledging, listening, and solving

customers' issues for excellent customer care

Education

-EDUCATION-
*High school Course of study Did you graduate?
*Redwood High /Alessandro High School General
*Cypress college Business Administration 2 yrs/not graduated no *Physicians for Healthy Hospitals (PHH).
*Phlebotomy/ Technical Lab Assistant certification.
Graduated/yes Diploma/ yes
*Learning and assisting in the CPR classes, volunteering in ER when there is new protocols and assignments, Hospital drills.
*Studied partial College online schooling.
HUMANITIES: 2 subjects
(English) 131,207,208 sequence. (Philosophy) 101,103,105 seq. NATURAL SCIENCE:4subject (Chemistry)101,102,112,113: 5 units each. (Phys) 201,202 4 units
each. (Math)090,096,105.4 units each.
(Biology)150 / 5 units.
SOCIAL SCIENCE: 1 subject (Anth) 102 3 units

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