Michael Arnot

Results-driven Operations & Sales Strategy leader with 15 years of experience in Fortune 500 companies, including Thomson Reuters and ADP. Proven track record in driving sales growth, optimizing business operations, and implementing strategic initiatives across diverse industries including Financial Services, Professional Services, and HCM. Adept at leading large teams, managing cross-functional projects, and leveraging data insights to shape go-to-market strategies and improve business efficiency. Seeking a senior leadership role to further drive commercial success and operational excellence.

ABOUT ME

I am a seasoned Operations leader with 15 years of experience at Fortune 500 companies, including Thomson Reuters and Automatic Data Processing (ADP). My professional journey has consisted of roles in Business Operations, Sales Operations, Commercial Operations, and Market Development, with a focus on Financial Services, Professional Services, and Human Capital Management (HCM). I possess expertise in leading Operations initiatives aimed at Investment Banking and Sell-Side Research, Corporate Treasury, Corporate Strategy, and Small Business.
 

MY APPROACH TO OPERATIONS 

I believe that effective Operations teams facilitate a streamlined and effective customer journey by providing a pivotal link between Sales, Product, Marketing, Finance, and Customer Success teams. The Operations function enhances revenue growth by shaping and directing go-to-market strategies, breaking down unproductive silos, delivering comprehensive analytics & insights, and ultimately ensuring a smooth customer experience. From the design & execution of go-to-market strategies to defining seller roles and aligning client feedback with product development, Operations teams unify a business's value proposition, simplifying the selling process for Sales teams and the purchasing process for Buyers.
 

OPEN TO WORK

I am currently looking for a position within a leading organization that recognizes the substantial revenue growth and opportunities that a well-structured Operations unit can provide.

Rutgers University - NewarkRutgers University - Newark 

Master of Business Administration (M.B.A.)  2014

Finance and Global Business

Relevant Coursework: Statistical Analysis, Aggregate Economics, Financial Accounting, Financial Management, Calculus for Business, Portfolio Theory and Fundamental Analysis of the Stock Market.