Mia Escobedo

Motivated and detail-oriented professional with several years of experience in customer service, leadership, and research across academic and retail settings. Currently pursuing a Master of National Security and Intelligence at Texas A&M University Bush School in Washington, D.C., following the Regional and Area Studies track with a focus on diplomacy and foreign policy. Demonstrate strong analytical, research, and communication skills, supported by hands-on experience managing teams as a Head Lifeguard and coordinating high-volume operations as a Curbside Partner at H-E-B. Recognized for academic excellence and adaptability, with a proven ability to learn quickly, collaborate effectively, and deliver high-quality results in fast-paced environments.

I have a strong background in customer service, built through hands-on roles where I consistently delivered exceptional support and created positive experiences for customers. At H-E-B Plus, I enhanced the shopping experience by managing both in-store and curbside orders with precision, ensuring accuracy, efficiency, and high-quality service. I collaborated with cross-department teams to keep operations running smoothly and meet customer needs quickly. As a Head Lifeguard with Friendswood ISD, I supervised a team, trained new hires, and resolved conflicts to maintain a safe and welcoming environment. Through these experiences, I’ve developed strong communication, teamwork, and leadership skills that help me connect with customers, solve problems effectively, and contribute to a positive team environment.

I earned a Bachelor of Arts in Political Science from Texas State University, where I graduated Summa Cum Laude with a 3.96 GPA and a minor in Sustainability Studies. During my time there, I was on the Dean’s List for seven consecutive semesters and received multiple honors, including the Howard M. “Prof” Greene Award and the College of Liberal Arts Academic Excellence Award. My coursework and research strengthened my analytical, communication, and leadership skills, and I’m now continuing my education by pursuing a Master’s in National Security and Intelligence at the Texas A&M Bush School in Washington, D.C.