Melissa Sturgeon

I am looking for the opportunity to utilize my skills and expertise to streamline processes and support a team‘s needs to make their roles easier. I’ve worked with a diverse range of people from all walks of life, primarily in the healthcare and financial fields for the past 20 years and have no problem being self led. The freedom to manage and complete my assigned tasks in a way that is most effective for my personal skillset and workflow would be a dream.

I have 20 years experience in the administrative side of healthcare, finance, and childcare fields. My average WPM typing speed is 55-60 WPM, I have experience with Microsoft office suite products, Google Suite, as well as several medical and financial related software products such as Epic, NexGen, Symitar, and Visa DPS. 
Supporting customers and patients from all walks of life, as well as their families, during both good times and extremely stressful or difficult times is another area I have excelled in. Empathy and understanding are strengths that have helped me learn when to be lean in and when to provide space, which in turn has helped me become a trusted person for people in a short period of time. 

I completed 4 years of High School and have continued to learn on the job and with life experience over the years to become a proficient pharmacy technician for Rite Aid Pharmacy, MA-R at a level 1 trauma department - Central Washington Hospital, NMLS and Notary Licensed professional, and I’ve also gained a wealth of knowledge in the financial field related to loan administration and officer support at Numerica Credit Union.