Mausumi Acharjee

In my current role as a Pharmacy Technician and Customer Service Associate, I support daily
staffing operations by creating shift schedules, assigning staff, addressing staff shortages, and
communicating schedule changes through phone and electronic systems. I maintain accurate
records, coordinate with team members, and ensure compliance with organizational policies in
a fast-paced healthcare environment. My role requires strong attention to detail, adaptability,
and clear communication—skills essential to effective staffing coordination.

Detail-oriented healthcare professional with over 10 years of experience supporting staffing operations, scheduling, billing, and patient services in fast-paced healthcare environments. Proven ability to coordinate schedules, maintain accurate records, communicate staffing changes, and ensure compliance with organizational policies and procedures. Strong computer skills with hands-on experience using EMR systems, scheduling tools, and Microsoft Word & Excel. Recognized for professionalism, problem-solving, and excellent customer service. 

Bachelor of Commerce in Accounting & Economics