Mary Margaret Duffey

I am a 24-year-old who resides in Athens, GA. I have 4 years of retail experience, including various management positions. However, I am seeking my first creative job. 

Price Signage Lead Dicks Sporting Goods, Athens, GA                                                  05/2024- Present

• Assists the store leadership team with general supervision in the store in accordance with company policies and procedures, where applicable. 
• Manage price signage updates, ensuring accuracy and timely implementation of promotions. Coordinate team efforts for efficient markdown processes. 
• Printed weekly sale promotions and delegated teammates to post the new signage and disregard the old signage 

 Operations Manager/ ASM , Michaels                                                                           09/2023-04/2024

• Managed company operations with responsibility for profit and loss, scheduling, training and inventory control Led omnichannel processes and in-store events, optimizing operations for enhanced profitability and customer engagement. 
• Assisted with cash reconciliation and bank deposits Cross trained in Custom Framing orders

 Customer Experience Manager, Michaels                                                                      06/2023-09/2023

• Optimized customer experience strategies, resulting in measurable improvements in satisfaction rates and sales performance metrics. 
• Picked and packed online and in-store orders to best meet customer needs
•  Assist with cash reconciliation and bank deposits Fostered a high-performing team through mentorship and regular performance reviews, enhancing overall store efficiency and productivity.

Sales Associate Michaels                                                                 10/2020-06/2023

•  Drove sales through strategic merchandising and proactive customer engagement, enhancing product relevance and boosting rewards program enrollment 
• Streamlined inventory management by efficiently unloading trucks and meticulously stocking shelves, ensuring adherence to company standards Facilitated seamless shopping experiences by guiding customers, resolving queries, and providing personalized product recommendations. 

I have a bachelor's degree in advertising and a minor in studio art form the University of Georgia.