Mary Casarez

Seasoned Leasing Consultant/Assistant Property Manager, bringing over 19 years of expertise in the real estate industry. Known for delivering exceptional customer service and implementing innovative leasing strategies to optimize occupancy rates. Demonstrates proficiency in leasing software such as Yardi Voyager, Blue Moon, and Rent Cafe, and a thorough understanding of Fair Housing Regulations. Showcases strong organizational skills and excels in building strong solid relationships, contributing to career progression. Passionate about the industry, consistently finding creative solutions to overcome challenges and accomplish objectives.. 

MetroPlex Staffing, Hurst, TX-Dec 2023-Present

Assisting multiple properties with quality leasing Engage in networking events and build relationships with local businesses to attract potential tenants and

enhance the visibility of the properties in the market.

Utilize social media platforms and digital marketing strategies to create engaging content and promote available properties, increasing online presence

and attracting a wider audience of potential tenants. Implement creative marketing strategies to attract potential tenants and increase occupancy rates.

ABC APARTMENT STAFFING Denton, TX

03/2018 to 05/2022

Ensure all documentation and signed agreements be in compliance according to TAA, state and federal and fair ousing  laws and regulations Responded promptly to requests regarding maintenance

Responded promptly to requests regarding maintenance issues or other property concerns.

Maintained up to date information regarding property availability, leasing procedures and requirements.

Coordinate and participate in resident events and community activities to foster a sense of community and enhance resident satisfaction.

Utilize social media platforms effectively to increase property visibility and

attract potential tenants in a competitive market. Ensure all lease agreements are accurately completed and in compliance with fair housing laws, providing transparency and trust to prospective tenants and building a positive reputation for the property.

Leasing Consultant

DFW APARTMENT STAFFERS, DALLAS Fort Worth, TX

06/2015 to 01/2018

Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.

Detailed application requirements and answered questions from prospective

tenants. Responded promptly to tenant requests regarding maintenance issues or other

concerns.

Create personalized leasing packages for potential tenants, to enhance their leasing experience and increase overall satisfaction with the property.

Conduct regular follow-up with previous tenants, identify areas for improvement, and implement changes to enhance overall tenant satisfaction and retention rates

WILLISON MANAGEMENT, DALLAS Fort Worth, TX

Leasing Consultant/Assistant Property Manager

02/2005 to 04/2015

Greeted potential tenants and provided information about the property.

Implement creative marketing strategies to attract prospective tenants and increase property occupancy rates, utilizing social media platforms, virtual tours, and other innovative techniques.

Streamline and optimize communication channels between tenants and management, ensuring prompt resolution of issues and exceptional customer service experiences.

Collaborate with the maintenance team to ensure prompt resolution of tenant maintenance requests,

Improving tenant satisfaction and retention rates.

Utilize market research and competitor analysis to identify emerging trends and opportunities in the local rental market

Texas Tech University

Associates business management and marketing  2002-2004