Marlena Santana

With over 15 years of work experience, I have developed core competencies in office management, database administration, and records management. As an entrepreneur and a senior patient coordinator, I am passionate about providing quality services to my clients and patients, and improving their satisfaction and loyalty. I am also committed to learning new skills and expanding my knowledge in the field of nursing, as I pursue my bachelor's degree in nursing studies at SUNY Orange.

Over 15 years of work experience in Healthcare. I am highly skilled in customer service, crm and insurance verifiction, calender dministration, scheduling, pre-authorization, Hipaa, Employee training and schedule coordination.

Bachelors in Business Administration. A nursing degree pending Fall 2026