
Mark Ramirez
Tourism / Travel / Hospitality
Services offered
Provide Bartending / Bar services Including but not limited to:
- Comply with all local Alcohol Laws & Regulations in the State of Texas
- Mixing and Serving beverages with accuracy upon client(s) request
- Ensuring Guest Satisfaction & Professional Customer Service
- Maintaining a Clean &Organized Bar area before, during,& after event.
- Collect & Receivetips from guests/clients if allowed.
- Share tips with Event staff if agreed or directed to.
Experience
BARTENDER/SERVICE:
- Comply with all local Alcohol Laws & Regulations in the State of Texas
- Mixing and Serving beverages with accuracy upon client(s) request
- Ensuring Guest Satisfaction & Professional Customer Service
- Maintaining a Clean &Organized Bar area before, during,& after event.
- Collect & Receive tips from guests/clients if allowed.
- Share tips with Event staff if agreed or directed to.
RETAIL/CUSTOMER SERVICE CALL CENTER : Bilingual- Spanish Speaking
-Receive inbound/outbound calls based on call volume .
-Multitask through various banking software per call request.
-Research mortgage loans based on clients needs.
-Conference call per client request with various agencies
i.e. home insurance , law firms , equity loan etc…
-Negotiated payments on Mortgage Loans.
-Negotiated payments on Foreclosure Loans.
-Negotiated payments on Bankruptcy Loans.
-Negotiated payments on Collection Loans.
MERCHANDISER/DRIVER/SALES:
-Drive and Deliver Consumer Collegiate Merchandise to HEB and Valero Stores-Set up and Maintain the Rack or Wall Space - Ensure that they were straight and organized in order to catch the consumer’s eye.
- Sales- built and developed a rapport with Store Manager’s in order to ensure that product as well as future items could be housed within their store.
RETAIL/CUSTOMER SERVICE:
-Aid gentlemen in finding men’s apparel ranging from a particular suit ,
shirt and/or tie etc..
-Handle cash transactions, as well as exchanging garments upon customer’s request.
-Receive and Stock articles of clothing as shipments arrived during a given work week.
COMPUTER SKILLS:
Microsoft Word, Word Perfect, Windows, Adobe Photoshop, Illustrator 6.0-9.0, Page Maker 6.5.
COMPUTER GRAPHICS:
-Controlled equipment involving chemical solutions to meet client’s orders, and/or Special orders to ideal specifications.
-Created Graphic designs for industries such as International Hotels, Local and Special Events, Major Sporting Venues, also Small to Large businesses as orders
Education
BARTENDER / BAR BACK / SERVER
CONCIERGE / SPA ATTENDANT WORK EXPERIENCE
Beyond Staffing / RK Catering Group
January 2022-Present
Senorits’s Wine Bar
August 2021-August 2022
Loma De Vida Spa
February 2017-July 2021
Hyatt Regency “The Landing
March 1995- September 1999
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