Marissa Ninkovich

Some of things I am passionate about is drawing, photography, sewing, and knitting. Some of the skills i am mastered in is surveillance footage, physical security, and safety audits. 

Security ambassador 

 Nordstrom Rack Sep 2020 - Nov 2021 · 1 yr 3 month Sep 2020 - Nov 2021 · 1 yr 3 

Upheld strict security and safety procedures to protect the business from financial losses due to theft or careless mismanagement.
Overlooked video surveillance footage, focusing on acts of theft.
Prepared Microsoft Excel reports and incident reports for clients and underwriters regarding property loss.
Offering friendly and efficient service to all the customers, handled challenging situations with ease.
Developed team communication and information for meetingsUpheld strict security and safety procedures to protect the business from financial losses due to theft or careless mismanagement. Overlooked video surveillance footage, focusing on acts of theft. Prepared Microsoft Excel reports and incident reports for clients and underwriters regarding property loss. Offering friendly and efficient service to all the customers, handled challenging situations with ease. Developed team communication and information for meetings

Retail Associate/Customer Service Representative 

Target an 2018 - Feb 2020 · 2 yrs 2 months Jan 2018 - Feb 2020 · 2 yrs 2 

Responded to customer telephone calls promptly to avoid on-hold wait times.
Provided information regarding charge accounts and loyalty programs. 
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Answered customer questions regarding available merchandise, sales, and current prices. 
Responded to customer telephone calls promptly to avoid on-hold wait times. Provided information regarding charge accounts and loyalty programs. Collected customer feedback and made process changes to exceed customer satisfaction goals. Answered customer questions regarding available merchandise, sales, and current prices.

daycare attendent

Epic Fitness · Part-timeEpic Fitness · Part-time Feb 2017 - Jul 2019 · Feb 2017 - Jul 2019 · 2 yrs 6 months 

Kept areas clean, organized and stocked, and sanitized surfaces and toys each shift. 
Led children in creative, athletic, and educational activities while maintaining safe and orderly groups.
Set and enforced rules to maintain children’s safety and created welcoming, caring environments for all children. 
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Worked as a receptionist when children were not present.

Southern illinois Unversity Public Safety Managment