
Marco Hernadez
Customer Service / Support
About Marco Hernadez:
I am a dynamic and proactive individual with a strong background in customer service, team collaboration, and operational efficiency. With experience in diverse roles across various industries, I have honed my skills in creating welcoming environments, managing client interactions, and maintaining organized and efficient operations.
My journey began as a Barista at Starbucks, where I learned the importance of delivering exceptional customer experiences. I then transitioned to retail roles at Old Navy and Bershka, where I developed strong organizational skills and a keen attention to detail, managing inventory and handling financial transactions.
Passionate about fitness and health, I have recently earned certifications from Central Queensland University and The University of Maryland, solidifying my expertise as a fitness professional. I am fluent in Spanish and have an intermediate proficiency in English, allowing me to effectively communicate with a diverse clientele.
I am eager to bring my dedication, enthusiasm, and comprehensive skill set to a dynamic gym environment, where I can contribute to the success of the team and help clients achieve their fitness goals.
Experience
have a diverse professional background with experience in customer service, retail operations, and fitness training.
My journey includes:Barista at Starbucks: Delivered personalized customer service, managed cash transactions, and maintained store cleanliness.
Customer Service at Old Navy: Assisted customers, organized products, and handled cash and credit card transactions during peak seasons.
Warehouse Manager and Customer Service at Bershka: Coordinated warehouse activities, managed inventory, and provided excellent customer service.
Education
I have completed my high school education with a focus on sciences and humanities, and I have pursued specialized training in fitness, enhancing my qualifications for a role in the health and fitness industry. My educational background includes:
High School Diploma in Sciences and Humanities
Colegio Adventista el Progreso, January 2019 - October 2021Fitness Professional Trainer: Beginner to Advance
Central Queensland University, Professional Certificate in FitnessProfessional Trainer
The University of Maryland
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