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Manual Abraham

Manual Abraham

Business Analyst, Salesforce

Technology / Internet

Houston, Township of Piney, Texas

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About Manual Abraham:

  • MCA, MBA & MS with 14 years of experience in health insurance, general insurance and core banking domain.
  • Certified Sales force business analyst, acting as a liaison between business, management and implementation teams
  • Strong experience in gathering & documenting business requirements, overseeing various stages of development, evaluation of product progress, Requirement Engineering Process and handling change requests.
  • Experience in preparing product roadmap, defining product vision, manage product backlog & sprint backlog.
  • Experience in agile scrum and SAFe Framework with strong experience in agile software delivery process.
  • Experience in Preparing different types of Business documents such as Blue print, BRD, FRD, SSD, Use case Description Document, Release planning document and Requirement tractability matrix.

Experience

13+ YEARS PRODUCT DEVELOPMENT/MODERNIZATION/MICRO SERVICES experience in various systemsdevelopment such as

Enrollment system (HIX & Retail, Group, CHIP, Medicaid, MCO’s)
Claim Adjudication System (Retail, Group, CHIP, Medicare, Medicaid)
Revenue Cycle Management (RCM) & Claim tracking System
Provider contract & Master Data Management (MDM) system
Population Health Management & Utilization Management system
Care Management & Case Management systems
Member & Provider portals, BI Dashboards
EHR Integration to UM Patient 360 Product IP
Clinical Registry Platform, Content Management Systems, ChatBot
Claim creation system (auto, property, commercial insurance)
Claim handling system (auto, property, commercial insurance)
Provider Management system (all types of providers)

Education

Education Details:

PeriodCourse%University/Board
08/2020 – 07/2022M.Sc. Psychology78SINGHANIA UNIVERSITY
05/2012 – 02/2016MBA76SIKKIM MANIPAL UNIVERSITY
08/2006 – 01/2011MCA78SIKKIM MANIPAL UNIVERSITY
08/2001 – 07/2004B.Sc IT74SIKKIM MANIPAL UNIVERSITY
06/1999 – 03/2001+2/Plus Two61BOARD OF EDUCATION, KERALA
06/1998 – 03/199910th/Metric78BOARD OF EDUCATION, KERALA

 

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