Magusita Villacres

Dedicated team player

EXPERIENCE

Peugeot, Quito Ecuador — Administrative Assistant Director

January 2019 - September 2023

- Management and collection of overdue portfolios.

- Control and registration of deposits

- Control of post-dated checks.

- Control and register accounting documents: invoices (customers

And suppliers), withholdings, credit notes, notes of

Debit, income, expenses, issuance of checks.

- Preparation of monthly reports for management: Sales

Vehicles, accessories, devices and commissions.

- Customer service.

Electric Company , Quito Ecuador — Secretary

February 2016 - December 2018

Supplier control: registration of invoices, issuance of withholdings,

issuance of checks, credit notes.

- Customer control: billing, portfolio monitoring of Customers, income

record.

- Responsible for controlling and registering small cash refunds

Bank of Pichincha, Quito Ecuador — Call Center

Representative

April 2013 - January 2016

• Handle customer inquiries: Respond to customer questions and

concerns

• Resolve issues: Help customers with problems and complaints

• Process orders: Process transactions and orders

• Provide information: Offer product and service information

• Maintain records: Keep records of customer transactions

University Polytechnic Salesiana, Quito — Bachelors of

Business Administration

September 2015 - September 2019