
Lyndam SHEPPARD
Customer Service / Support
About Lyndam SHEPPARD:
I am writing to express my interest in the [Data Entry] at [beBee]. With over eight years of experience in sales and customer service, I have developed strong problem-solving abilities, excellent interpersonal skills, and a comprehensive understanding of technology that I believe would make me a valuable asset to your team.
Throughout my career, I have demonstrated proficiency in Microsoft programs and possess a typing speed of 35 words per minute, which allows me to efficiently manage a variety of tasks. I excel at troubleshooting technical issues and finding practical solutions to challenges, which has been a key factor in my success in both customer service and sales roles.
I am passionate about working with people and helping them find solutions that meet their needs. Additionally, my technical aptitude and ability to adapt to new systems and tools have enabled me to effectively contribute in fast-paced, customer-focused environments.
Outside of work, I am deeply passionate about music and take great pride in balancing my professional responsibilities with my commitment to caring for my sons. I am excited about the opportunity to bring my skills and enthusiasm to [Company Name], and I am confident that my background and experience align well with the needs of your team.
Thank you for considering my application. I look forward to the opportunity to discuss how my skills and experience can contribute to the continued success.
Experience
I have accumulated over eight years of experience in customer service and sales, with a strong focus on problem-solving, technical proficiency, and relationship-building. My career began with CarMax, where I honed my skills in sales and customer relations, ensuring a seamless experience for customers while achieving sales targets. At Rick Hendrick Chrysler Dodge and Jeep, I continued to develop my sales abilities while working in a high-volume, fast-paced environment, consistently meeting customer needs and contributing to the dealership’s overall success. Additionally, my time at the Boys and Girls Club allowed me to sharpen my communication and interpersonal skills, providing mentorship and support to young individuals while working collaboratively within a team-oriented organization.
Throughout these roles, I have become proficient in using Microsoft Office programs, managing customer data, and typing at a speed of 35 words per minute, all while maintaining a strong focus on delivering exceptional service and finding effective solutions to challenges.
Education
pursued a psychology major at Mt. San Jacinto College, where I gained a solid foundation in human behavior, communication, and problem-solving. While I did not complete the degree, my coursework provided valuable insights that I have applied in my professional roles, particularly in customer service and sales, where understanding and connecting with people is key.
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