
Lovely McDonald
Insurance
About Lovely McDonald:
In my diverse professional background encompassing roles as a Customer Service Representative, Human Resource Assistant, and Data Entry Specialist, I have consistently demonstrated strong communication skills. As a Customer Service Representative, I adeptly addressed inquiries through phone, email, and chat, ensuring clear and concise communication for efficient problem resolution and maintaining accurate order processing. In my capacity as a Human Resource Assistant, I showcased effective communication in supporting recruitment processes, posting job openings, screening resumes, and facilitating transparent onboarding. Managing employee records and utilizing Human Resources Information System (HRIS) software, I demonstrated precision and confidentiality in data communication. As a Data Entry Specialist, my role required meticulous attention to detail in maintaining clear communication during precise and accurate data entry, conducting quality assurance checks, and handling sensitive information with confidentiality. My commitment to effective and secure communication extends across customer service, human resources, and data management tasks.
Experience
In my diverse professional background encompassing roles as a Customer Service Representative, Human Resource Assistant, and Data Entry Specialist, I have consistently demonstrated strong communication skills. As a Customer Service Representative, I adeptly addressed inquiries through phone, email, and chat, ensuring clear and concise communication for efficient problem resolution and maintaining accurate order processing. In my capacity as a Human Resource Assistant, I showcased effective communication in supporting recruitment processes, posting job openings, screening resumes, and facilitating transparent onboarding. Managing employee records and utilizing Human Resources Information System (HRIS) software, I demonstrated precision and confidentiality in data communication. As a Data Entry Specialist, my role required meticulous attention to detail in maintaining clear communication during precise and accurate data entry, conducting quality assurance checks, and handling sensitive information with confidentiality. My commitment to effective and secure communication extends across customer service, human resources, and data management tasks.
Education
High School Diploma
Blue Valley West High School, MO
Occupational Licenses, Certificates, and Training
Google Analytics Certification (2029)
01/2018 Microsoft Office Specialist Certification in Word, Excel, and Pow
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