LIZBETH VALENZUELA

I am writing to express my interest in a position that aligns with my diverse experience in the

food and beverage industry, team leadership, and operational management. With a

background rooted in hospitality, barista training, event coordination, and customer-focused

service, I bring a versatile and impact-oriented approach to every project I lead.

Over the years, I’ve honed my ability to turn everyday tasks into meaningful

experiences—whether managing a busy café, training baristas in high-volume environments,

or curating community events. I’ve led teams with empathy and strategy, ensured

operational efficiency across multiple locations, and built loyal customer bases through

attention to detail and personalized service. My skill set also includes inventory oversight,

social media management, and conflict resolution—allowing me to contribute to both

back-end structure and front-facing excellence.

I thrive in environments that demand agility, creativity, and clear communication. My goal is

always the same: to uplift team performance, elevate customer satisfaction, and build strong

operational foundations that support long-term growth.

I would welcome the opportunity to contribute my passion and experience to a team that

values excellence, innovation, and collaboration. Thank you for considering my application.

Trainer

Al Grano Con Arte, Playas de Tijuana, Baja California | January 2020 - December 2024

▪

Expert in espresso machine operation and maintenance

▪

Menu development for cafe and coffee houses

▪

Train team members on espresso techniques and brewing methods

▪

Strong customer service and interpersonal skills

▪

Ability to work in a fast-paced environment while maintaining quality

Manager

La Teresa Coffee & Bistro, Las Americas, Tijuana, Baja California | April 2016 – September 2020

▪

Ensured high-quality customer service and team efficiency

▪

Managed daily operations, including scheduling and inventory control

▪

Enforced health, safety, and cleanliness standards

▪

Developed and implemented promotions to drive sales

▪

Monitored sales trends and adjusted inventory and menu accordingly

▪

Built customer relationships to enhance loyalty and retention

Social Media Manager

IMPERFECTU Festival Internacional de Cine y Estudios de Género, Tijuana, Baja California | April 2014 – April 2018

▪

Managed social media platforms and content creation strategies

▪

Coordinated and executed event planning, including opening events and promotions

▪

Ensured effective team collaboration and communication during event execution

▪

Oversaw event logistics, including scheduling, vendor coordination, and on-site management

▪

Managed real-time event coordination, ensuring smooth operations and attendee satisfaction

EDUCATION

Adult Education Center, Fort Smith Arkansas

▪

January 2025 - Present

CERTIFICATES

Workforce Alliance for Growth in the Economy (WAGE™) Level I Certificate - February 2025

▪

Career Exploration | Digital Literacy | Employability Skills | Financial Literacy

▪

WAGE™ Level I certificate prepares individuals with the hard and soft skills needed to bridge the gap for a 21st Century

Workforce, attain a career pathway, and skills required to acquire and retain employment

Coffee Shop Administration and Accounting - CESBC - July 2023

Q Grader - EXCELSO 77 Coffee Lab & Roasters - January 2014

Basic Barista Workshop - ETRUSCA - October 200