Lisa Riordan

Experienced Enterprise Account Executive | Strategic Account Relationship Manager | Senior Customer/Client Service Success Manager | -- Open to new opportunities in similar roles - 

Customer Retention • Business Relationship Management • Consultative Selling • Customer Relationship Management (CRM) • Account Growth

With over 15 years of experience in driving revenue growth, managing large enterprise accounts, and fostering long-term client relationships, I am confident that my skills and expertise align well with the needs of your team.

Throughout my career, I have successfully managed a portfolio of enterprise accounts, consistently exceeding sales targets and delivering tailored solutions that meet the unique needs of clients across various industries such as healthcare, finance, government, and manufacturing. I have a proven track record of building and maintaining strong relationships with C-level executives, negotiating multi-year contracts, and utilizing tools like Salesforce.com to manage client interactions and sales pipelines. At ACCESS/IRON MOUNTAIN, I drove new business development and generated over $6 million in revenue, while at Iron Mountain, I was able to exceed account revenue growth targets and expand existing client relationships.

My experience also includes coaching and mentoring teams, facilitating training programs, and conducting client presentations to ensure high adoption rates of complex products and services. I thrive in fast-paced, dynamic environments, and am passionate about finding innovative solutions to client challenges. My analytical skills, combined with strong project management abilities, allow me to contribute to both organizational and client success.

I am particularly excited about the opportunity to join your organization, where I can continue to leverage my skills in enterprise account management, business development, and client relationship management to drive meaningful results. I would be thrilled to contribute to the continued success of your team and look forward to the opportunity to discuss how my experience can benefit your organization.

Thank you for considering my application. I look forward to the possibility of discussing my qualifications in more detail and how I can contribute to your organization's goals.

Babson College:  MBA; Information Technology

California Lutheran University:  BA; Public Relations / Human Resources