Lillian Crespo-fregoso

Greetings Team, I am Lillian Crespo-Fregoso. I am employed at the University of Chicago Medical Center. I am a Clinical Certified Medical Assistant and Patient Access Specialist, with 26 years of experience collaborating with the Cancer Registry Team and assisting with Tumor Board meetings to review cases. I hold a bachelor's degree in healthcare administration.

The University of Chicago Medicine / Chicago, Illinois                             Nov. 2016 - Present 

Patient Access Specialist Team Lead / Clinical Certified Medical Assistant / Colorectal Surg Dept / General Surgery Dept / Trauma Dept / G.I. Dept / Breast Center Dept

• Schedule pouchoscopy procedure
• Scheduling Pre-Op and Post-Op Appointments
• Obtain cancer patients' authorization for medical records & prepared records for tumor board meetings
• Collaborate with internal physicians, nurses collecting medical records, pathology slides & cd imaging & schedule follow-up visit 
• Insurance verification process for medication, radiology & operative surgeries. 
• Perform Anal Rectal Manometry testing 

Norwegian American Hospital / Chicago, Illinois                                                  Oct. 2014 - Nov. 2016

Supervisor / Obgyn / Vascular / ENT / Podiatry / Infection Disease / Gastroenterologist / Peds

• Performs direct patient care and clinical flow
• Coordinates the data collection procedure for long-term follow-up on patients in the tumor registry. 
• Prepares patients for the medical provider examination
• Prep patient chart, performing vitals
• Assist the patient with completion of any instructions or procedure forms
• Assists with exam or procedures
• Specimen collection /phlebotomy and medication administration duties. 
• Coordinate surgical reservations for Surgeon, ENT, Colonoscopy & EGD Procedures. 

Advocate Surgical Specialties Colorectal Dept. / Chicago, Illinois           Oct. 2012 - Apr. 2014

Coordinator / Clinical Certified Medical Assistant / Colorectal Surg Dept / G.I. Dept

• Analyzes and identifies cancer patient history, diagnosis, treatment, disease status, and survival information pertaining to the organization's cancer patients.
• Administrated therapeutic and comfort measures provided assistance in the following procedures: Anorectal Ultrasound, Manometry 
• Document and create referrals for other specialties
• Insurance eligibility check and insurance authorizations
• Clinicare System, Transcription, Dictations, sterilization of instruments.

EDUCATION

The University of Arizona – Graduated - 9/9/2024 

Bachelors in Health Care Administration

Wilbur Wright College - 2015

Associates in General Studies                                                                                                     

Illinois School of Health Careers - 1998 - 1999

Medical Assistant / Phlebotomy Program 

Certification: Medical Assistant / Phlebotomy Program - 1998 - 1999

Illinois School of Health Careers / Chicago, Illinois

Certifications: Medical Terminology, CPR, Certified (NHA) National Health Career Association/CMA (Clinical Certified Medical Assistant), Electronic Health Records Specialist,