Laura Clagett

My career goals are twofold where I have passion for overseeing a project from start to finish and ensuring the project is a success; while simultaneously, managing issues and simplifying processes. 

Superior Plus Propane                                                                                               April 2021 - present

Project Manager

• Spearheaded 6 major acquisitions, leading 4 efforts from close to the integration phase. 
• Tracked and developed the licensing and permitting process for 50+ L&Ps for 1 acquisition.
• Enhanced team performance and engagement by implementing an HR survey process. 
• Transitioned new banking systems to enable greater financial visibility and control.
• Assisted in running reports through multiple systems like Cargas and ADDs 
• Contained costs and enforced budget by effectively tracking closing costs and NWC. 
• Coordinated weekly meetings for all projects and tracked all progress in Smartsheet or Excel
• Utilized Smartsheet for tracking projects and creating reports, workflows and forms.

Ricoh USA                                                                                                              Sep 2019 - March 2021

Program Lead

• Supported 3,300+ employees, while overseeing the Auto Allowance propane business. 
• Demonstrated strong leadership skills while administering the declining balance card program.
• Minimized risk and errors by revamping the annual audit process for the program. 
• Assisted in negotiation with Vendor who offers Auto allowance program
• Reduced safety incidents by implementing a new driver safety course. 

AmeriGas                                                                                                                     Oct 2012 - Sep 2019

Account Management Specialist / Implementation Project Coordinator

• Launched a +250-location dispenser rollout process for 8 business accounts. 
• Implemented 2,000+ accounts and rollouts by overseeing all project phases, organizing resources, establishing project scope, and coordinating stakeholders. 
• Improved capabilities and visibility by establishing a licensing and permitting tracker.
• Positioned team for success by serving as lead CRM coach and trainer for new hires. 
• Drove successful creation and of the rollout portal by providing key project contributions. 

Shippensburg University, Shippensburg, PA                                                                                   2009

Bachelor of Arts, Political Science, Communication/Journalism & Women's Studies