Lakshmanan Maddy

Engineering leader passionate about creating impactful product, helping leadership to translate their vision to reality, and building high-performance team
Have 20+ years of Engineering experience. 
Proven Record in managing strong productive relationships with both vendors and cross-functional teams.

Wells Fargo, Chandler, AZ (Apr 21-Present)

●  Led a multi-year initiative to create self-healing automations on application and device issues detected by multiple

observability tools, saving 30k manual efforts per quarter for the bank

●  Cultivated a collaborative team culture through bi-weekly retrospectives and personalized coaching sessions; facilitated knowledge sharing, resulting in a 25% increase in team engagement scores and enhanced project outcomes.

●  Liaised with Principal engineers and SREs to achieve 99.9% availability and high-levels of Scalability (1,400 requests per minute) by architectural trade-offs including asynchronous communication, and building a SLA dashboard.

●  Collaborated with enterprise architects to build a federated automation platform using Amelia. Enabled customers to streamline processes such as experience-in-a-day, certificate renewal, and drift management—driving increased profitability and OKR success across multiple LOBs

●  Acting as a project manager for migrating three applications in Automation space from TAS/TKGI cloud platform in legacy data centers to OpenShift platform in modern data centers, working closely with various stakeholders to track deliverables.

State Farm, Tempe AZ (Apr 2015-Apr 2021)

●  Spearheaded the migration of State Farm Bank's vehicle loan system from outdated legacy platforms to a robust and scalable solution, achieving near-zero downtime during deployment while enhancing processing speed by 40%.

●  Led the development of a frictionless enterprise-wide customer registration and authentication system, improving user experience and operational efficiency.

Choice Hotels International, Phoenix AZ (Dec 2012-Apr 2015)

● Engineered a robust Reservation and Notification system, increasing service reliability by reducing downtime to less than 1% per month while elevating user satisfaction ratings from 60% to over 75%.

Apollo Group Tempe, AZ (Dec 2004-Nov 2012)

●  Led an engineering and testing team to build three major grievance-tracking systems to provide a structured and transparent process for students and staff to raise concerns, complaints, or grievances, ensuring fair and timely resolution used across University of Phoenix(UoP) and other subsidiary colleges.

●  Created an intuitive chat application that increased student population by reducing the wait time of prospective students with qualifying agents by 20%

Certificates

●  Certified Scrum Master

●  Google cloud associate cloud engineer

●  Master LangChain & Ollama

Education

●  MS in Computer Science @ Clemson, SC

●  BS in Mechanical Engineering @ TCE, India

Memberships

●  ToastMasters, Gilberts Chapter

●  Engineering Leadership Council, Phoenix Chapter

●  Engineering Manager Cohort, WellsFargo