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West Virginia
L. Edward Nida III

L. Edward Nida III

Professional Product Tester / Writer / Documentor

Services provided: Creative Writers , Email, Phone & Chat Support , Customer Service & Account Management , Test Automation Engineers

Customer Service / Support

West Virginia, City of Mountain Iron, Saint Louis
$75 / hour
Approximate rate

Social

About L. Edward Nida III:


Objective:
To obtain a position as a Professional Product Tester where I can utilize my strong analytical skills and attention to detail to provide valuable feedback on product quality and functionality

Experience

Highly skilled and detail-oriented Customer Service Professional with a passion for writing and automation seeking a position to utilize my exceptional communication skills and technical expertise to provide outstanding customer service and drive process automation.

Education

Certifications:
- Customer Service Excellence Certification

Summary of Qualifications:
- [Number] years of experience in customer service roles, handling inquiries, providing solutions, and ensuring customer satisfaction.
- Excellent written and verbal communication skills with a strong command of grammar and a keen eye for detail.
- Proficient in content creation, editing, and proofreading, with a focus on maintaining a consistent brand voice.
- Extensive knowledge of various communication platforms and software including chatbots, CRMs, and helpdesk systems.
- Track record of successfully implementing automation solutions to optimize customer service workflows and increase efficiency

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