
Kyle Hirsig
Customer Service / Support
About Kyle Hirsig:
Reliable and highly motivated professional with demonstrated leadership abilities, adept at taking initiative and embracing new challenges. Collaborative team player with a strong commitment to active listening, effective communication, and strategic time management to drive success. Seeking to advance my career in procurement, supply chain management or logistics through opportunities that offer growth and development.
Experience
PROFESSIONAL EXPERIENCES
Intren, LLC, Union, IL November 2024 - Present
Regional Equipment Coordinator
- Assigned tasks and managed schedules to ensure work was completed efficiently and on time by the right personnel.
- Assisted with daily operations, including job and technician scheduling, dispatch coordination, and vendor sourcing to support smooth workflows.
- Handled inbound customer calls, collected necessary information, and scheduled both routine and urgent service requests.
- Oversaw fleet operations, enforced company policies and monitored equipment needs.
- Maintained accurate data and reports, created work orders, dispatched vendors, analyzed invoices and requested purchase orders.
Alarm Detection Systems, Aurora, IL July 2024 - November 2024
Securities Consultant
- Constructed sales calls and surveyed client facilities to ensure the right application of company products per customer.
- Updated pricing for created quotes in Microsoft Dynamics NAV to ensure consistency for all job proposals.
- Prepared and provided necessary documentation for smooth installation of sold jobs.
- Attained knowledge on company policies and products, pursued self-education in sales skills.
- Developed new business through HubSpot, met sales targets, handled site surveys, attended client locations, and assessed buildings.
CITGO Petroleum Corporation, Downers Grove, IL January 2023 - May 2024
Procurement Intern
- Learned and applied CITGO procurement processes through structured training modules.
- Created and managed purchase orders in compliance with company policies to ensure accurate documentation of all procurement activities.
- Utilized software such as SAP, Dun & Bradstreet, GEP, Microsoft Excel/Teams, and Outlook for daily practices.
- Assisted in onboarding new vendors through evaluations, RFP issuance, and contract negotiations to optimize supplier relationships.
- Coordinated logistics to expedite materials and services, ensured timely delivery and issue resolution.
Education
EDUCATION
Benedictine University, Lisle, IL
Bachelor of Business Administration (B.B.A.) Management Organizational Behavior
Awards: Phi Theta Kappa Scholarship, Dean’s list, Cum Laude
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