About Kiara DUPREE:
I have never been a flight attendant nor have a ever worked for an airline , but I would greatly be astound to take on role and aboard of this opportunity with such a company. This has a been a passion of mine for some time. I have also applied to previous airlines and enjoy being up in the air wether its for a trip or for work. I am highly trained and professionally conditioned to carry out great customer satisfaction and needs. I am pleased with helping people and have great customer service skills. I am very detail oriented and am proud of my work ethics and accomplishments. I long for a career I know I can dominate in and will take pride in learning about everyday I along with other colleagues with definitely say I am pretty efficient and dedicated.
Experience
Correctional Corporal
Texas Department of Criminal Justice – Navasota, TX
September 2020 to December 2022
- Prepared, processed, and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, mealtime, recreation, phone calls and showers.
- Arranged for medical and dental care of inmates.
- Led intake and processing of inmates by handling paperwork, searches, interviews, and fingerprinting.
- Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
Auto Liability Claims Adjuster
Quest Pro Consultants - Houston, TX
December 2017 to August 2020
- Analyze claims to determine extent of company’s liability, make approval or denial decisions and negotiate settlements with claimants in accordance with policy provisions.
- Collaborate with insurance agents and interview claimants to correct errors, rectify commissions and investigate questionable issues.
- Contact claimants’ doctor and employer to get additional information.
- Process any updates and important information by reporting key factors into the system database.
Customer Support Representative
Global Technologies – Los Angeles, CA
November 2015 to October 2017
- Professionally communicate all inbound and outbound calls.
- Maintained and updated records, reports, files, and communication
information.
- Coordinated outside service calls with specific vendors.
- Researched and answered customer work order status inquiries.
- Monitored networks and network devices to resolve technical
Customer Service / Sales Advocate
Home Depot - Houston, TX / Los Angeles, CA
February 2013 to October 2015
- Researched and resolved account and service problems with friendly, knowledgeable support.
- Documented customer concerns and inquiry resolutions in internal computer system.
- Accessed multiple databases to investigate customer questions and concerns.
- Contacted outside manufacturers on behalf of customers to help solve problems.
Education
High school Diploma (Project S.T.A.Y)
Texas Claim Adjuster school
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