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Kevin Dossey

Kevin Dossey

Senior IT Operations Leader
Fort Worth, Tarrant

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About Kevin Dossey:

(21) years IT industry experience
(17) years IT leadership experience
ITIL v3 and HDI-certified
Incident / Major Incident Management
Application Support & Administration
Customer Sat and End User Experience
Enterprise Scheduling (Active Batch)
Enterprise Monitoring (Azure, LogicMonitor, Dynatrace)
Problem Management
Hardware & Software Asset Management 
Knowledge Management
Vendor Management
Project Management
Outsourcing
Classroom Training / Curriculum Development
ServiceNow

Experience

(21) years IT industry experience
(13) years mid-level IT leadership experience
(4) years senior-level IT leadership experience
ITIL v3 and HDI-certified
Incident / Major Incident Management
Application Support & Administration
Customer Sat and End User Experience
Enterprise Scheduling (Active Batch)
Enterprise Monitoring (Azure, LogicMonitor, Dynatrace)
Problem Management
Hardware & Software Asset Management 
Knowledge Management
Vendor Management
Project Management
Outsourcing
Classroom Training / Curriculum Development
ServiceNow

Education

Bachelor of Science in Management Information Systems (2005)

 

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