Ken Dixon

I have extensive experience in the catering and retail industries, where I have honed my skills in customer service, inventory management, and product receiving. I am adept at handling administrative tasks, providing excellent customer service, and ensuring product quality and freshness. Additionally, I possess strong physical capabilities, including the ability to lift 50 pounds or more and stand or walk for 6-8 hours during shift.

Savory Events,  Santa Cruz, CA

Server, January 16’- September 18’

Premium product handling: Serving, event bartending, attention to detail and presentation

Teardown & Setup of dining area for weddings, parties, and group gatherings

Food Prep and plating

Serving, ushering, event bartending, and bussing

Affordable Chef Services, Santa Cruz, CA

Server, January 16’- September 18’

Teardown & Setup of dining area for weddings, parties, and group gatherings

Food Prep and plating

Serving, ushering, event bartending, and bussing

Best Buy, Soquel, CA

Geek Squad Advanced Repair Agent, April 08’- October 15’

Performed advanced operating system repairs due to malware infections.

Facilitated and processed client and manufacture electronic warranty repair claims.

Performed internet connection troubleshoots and repairs on computers and mobile devices.

Coached Geek Squad Agents and Best Buy leadership on excellent client experiences best practices.

Performed complete computer teardowns so that hardware component troubleshooting could occur.

UCSC - Educational Opportunity Program, Santa Cruz, CA 

Program Assistant and Peer Advisor, Sept. 07’- June 08’

Assisted college advisors in creating and publishing campus-wide academic support events

Professional Associations:

Institute of Electrical Engineers, National Society of Black Engineers, Future Farmers of America, Society for the Advancement of Chicanos and Native Americans in Science

Community Activities:

Boys & Girls Club – Santa Cruz, Oakes Orientation Leader, Multicultural Engineering Program, California Alliance for Minority Participation in STEM, Co-Coordinator Destination Higher Education (DHE), Black Science Network

Achievements:

Two Time “Best Buy Operations M.V.P.”, “Outstanding Client Experience”, “5 Years of Service Award”

Skills:

Product Receiving & Inspection – Ensuring quality and freshness, sorting inventory, and maintaining production standards.

Inventory Management – Stocking and organizing shelves, bins, and back stock efficiently.

Attention to Detail – Checking invoices, managing inventory discrepancies, and reporting miss-picks.

Teamwork & Communication – Collaborating with team members and responding to inquiries professionally.

Customer Service – Providing courteous assistance and responding promptly to requests.

Physical Stamina & Efficiency – Lifting up to 50 pounds, standing/walking for long periods, and handling repetitive tasks.

Interests:

Reading food blogs, hiking, and cooking

BS - Business Management & IT 2014
Product Receiving & Inspection – Ensuring quality and freshness, sorting inventory, and maintaining production standards.

Inventory Management – Stocking and organizing shelves, bins, and back stock efficiently.

Attention to Detail – Checking invoices, managing inventory discrepancies, and reporting miss-picks.

Teamwork & Communication – Collaborating with team members and responding to inquiries professionally.

Customer Service – Providing courteous assistance and responding promptly to requests.

Physical Stamina & Efficiency – Lifting up to 50 pounds, standing/walking for long periods, and handling repetitive tasks.