Kelly Kilpatrick

I'm Kelly Kilpatrick, a detail-oriented and driven professional based in Loveland, Colorado, with a strong background in project coordination, customer support, technical assistance, data entry, and cybersecurity. I am passionate about using technology and data-driven solutions to improve business processes, enhance user experiences, and help organizations achieve operational excellence. I can also type over 85 WPM and ten key over 18,000 KPH.

Throughout my career, I have successfully supported teams across industries such as manufacturing, workforce development, and construction, excelling in roles that require strong communication, problem-solving, and technical skills. My passion for continuous learning led me to earn a Certificate in Cybersecurity from Denver University and the CompTIA Security+ certification, which I pursued to deepen my understanding of data security, risk management, and system protection.

I am deeply committed to providing excellent service, whether it's assisting customers, supporting digital initiatives, or optimizing internal workflows. I take pride in my ability to foster positive relationships, resolve issues proactively, and collaborate cross-functionally to achieve shared goals.

My current pursuits include expanding my expertise in cybersecurity, customer experience management, and advanced data analytics. Long-term, I aim to leverage my diverse background to bridge the gap between technical solutions and customer needs, helping organizations like Hirsh Precision deliver exceptional service while continuing to grow and innovate.

I have over a decade of experience providing technical support, project coordination, and customer service across diverse industries, including workforce development, construction, and manufacturing. My background includes managing large-scale projects, streamlining operations, supporting digital initiatives, and ensuring exceptional customer experiences. I've worked extensively with ERP systems, data analysis, Office 365 tools, and cybersecurity practices. Throughout my career, I’ve been recognized for my communication skills, problem-solving ability, and commitment to continuous improvement. My hands-on technical expertise, combined with my passion for supporting teams and customers, drives me to deliver efficient and high-quality results in every role I take on.

I hold a Certificate in Cybersecurity from Denver University and a CompTIA Security+ certification, both earned in 2024. Through these programs, I gained in-depth knowledge of cybersecurity fundamentals, network troubleshooting, risk management, and technical support best practices. My education emphasized hands-on experience with tools like Splunk, Wireshark, and Windows/Linux systems, which directly supports my ability to diagnose and resolve hardware, software, and network issues efficiently.