Kathlean Hancock

I’m a results-driven logistics and operations leader with over a decade of hands-on experience in manufacturing, logistics coordination, and food service management—enhanced by my completed Bachelor’s in Business Administration with a concentration in Operations Management. I specialize in streamlining complex workflows, leveraging ERP systems like Oracle, and leading cross-functional teams to drive efficiency and accountability.

From overseeing batch planning in a melt shop to coordinating global shipments and managing food service teams in both civilian and military settings, I’ve built a reputation for staying cool under pressure and making systems work smarter. My background combines strategic insight with frontline adaptability—making me well-equipped to take on leadership roles that demand both vision and execution.

Versatile logistics and operations professional with over a decade of cross-industry experience in manufacturing, supply chain coordination, and food service management. Proven track record in managing complex logistics workflows, inventory systems, vendor relations, and production planning—particularly within steel manufacturing and ERP-driven environments. Skilled at using Oracle and Estitrack systems, resolving shipment and inventory issues, and driving process improvements across teams.

Leadership background includes managing food service operations in both civilian healthcare and military settings, where compliance, efficiency, and team development were top priorities. Recently completed a Bachelor’s in Business Administration with a focus in Operations Management, adding strategic insight to an already robust hands-on background.

Completed a Bachelor’s in Business Administration with a concentration in Operations Management from American InterContinental University. This program built a solid foundation in logistics, supply chain strategy, quality control, and business analytics—equipping me with the tools to drive efficiency and lead operational initiatives across industries. Also hold an Associate’s in Business Administration from the same institution, covering core competencies in management, finance, HR, and business communication.