Kassandra Velazquez
Customer Service / Support
About Kassandra Velazquez:
I’m a reliable, patient and hardworking person who takes pride in doing things the right way, I enjoy helping others and solving problems. I enjoy learning new skills, staying organized, and being part of a team that helps others
Experience
I am a dependable and service-driven professional with over 4 years of experience in customer-facing roles, including call center operations, education support, team leadership, and retail service. I excel in high-volume environments, effectively managing over 300 calls daily, resolving customer concerns, and maintaining a high standard of satisfaction and professionalism.
Education
High school diploma, ombudsman charter west
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