Karyn Raidl (Kitty)

Highly motivated and personable professional with over 20 years of customer service experience across hospitality, retail, and administrative roles. Adept at creating memorable guest experiences, managing operations, and coordinating logistics with efficiency and care. An avid traveler with a passion for curating unique, budget-friendly adventures. Ready to translate exceptional people skills, sales acumen, and organizational strength into a thriving career in the travel industry.

Saltwell Farm Kitchen — Front of House Manager, Administrator, Assistant Event Coordinator
 Overbrook, KS | Mar 2021 – Mar 2024

• Led front-of-house operations for a popular agritourism-based fine dining venue.
  
   
• Managed reservations, guest communications, and event coordination.
  
   
• Created personalized dining experiences, trained staff, and oversaw logistics for private events.
  
   

Maximus — Customer Service Supervisor
 Lawrence, KS | Jan 2020 – Jul 2020

• Supervised a team handling sensitive customer data and inquiries.
  
   
• Ensured compliance with federal policies, conducted coaching and performance tracking.
  
   

Ulta Beauty — Beauty Advisor- Seasonal
 Lawrence, KS | Sep 2019 – Jan 2020

• Delivered one-on-one guest consultations and promoted tailored product solutions.
  
   
• Maintained product knowledge and visual merchandising standards.
  
   

Lawrence Beer Company — Server
 Lawrence, KS | Jul 2018 – Sep 2019

• Delivered high-volume table service in a fast-paced, community-driven environment.
  
   
• Supported team collaboration and consistent, high-quality guest experiences.
  
   

Quantum Shift Physical Therapy — Receptionist
 Lawrence, KS | Aug 2017 – Oct 2018

• Scheduled appointments, handled insurance paperwork, and maintained smooth front-desk operations.
  
   
• Provided a calm and welcoming environment for clients.
  
   

Six Mile Chophouse — Server/Cocktail Server
 Lawrence, KS | Jun 2016 – Oct 2017

• Prioritized exceptional guest experiences and attention to detail in a fine dining setting.
  
   

GDIT – E-Rate Program — Customer Service Representative
 Lawrence, KS | Dec 2015 – May 2016

• Guided educators through federal grant application processes.
  
   
• Specialized in form navigation and user support on government portals.
  
   

Aaron’s Sales and Lease — Customer Service Representative
 Lawrence, KS | Jun 2015 – Nov 2015

• Handled in-store and phone sales, customer files, and payment processing.
  
   
• Helped boost store performance through strong rapport-building and follow-ups.
  
   

Dillons — Front-End Trainer & Customer Service
 Lawrence, KS | Apr 2004 – Feb 2015

• Trained all front-end employees, handled large-volume cash operations, and coordinated daily team logistics.
  
   
• Recognized for reliability, efficiency, and mentoring skills.
  
   

🎓 Education

B.A. in English — University of Kansas (2012)
 Massage Therapy Certification — Wellspring School of Allied Health (2021)
 High School Diploma — Washburn Rural High School (2006)