KARINA FRIAS-DIAZ

Team Lead Reset Merchandiser

SAS Retail Services LLC-Green Bay, WI

November 2024 to Present

In my role, I am a Team Lead who provides retailers with in-store merchandising, daily support, and planogram services. Our work was expertly designed and delivered to meet the needs of our customers.

Please think of us as the behind-the-scenes workers who enhance the everyday shopping experience and help retailers succeed.

Retail Reset Merchandiser

CROSSMARK - Full-time-Green Bay, WI

January 2023 to October 2024

As a Retail Merchandiser, I play a crucial role in enhancing the shopping experience for customers across various nationwide retailers. I apply my merchandising skills to reset shelves, tag products, build eye-catching displays, ensure proper product facing, and efficiently rotate stock. My keen eye for detail is essential for maintaining the visual appeal of grocery stores, ensuring that products are well-presented and displays are aesthetically pleasing. I oversee installing fixtures and arranging merchandise in current store locations, including Best Buy, Walmart, Target, Hy-Vee, Pick and Save, CVS, and Meijer. I ensure that each project is completed within the allotted time frame and adheres to the client’s budget constraints. Additionally, I verify that the store drawings (planograms) and measurements are accurate.

My responsibilities include assembling and disassembling various retail fixtures, such as gondolas, power wings, and end caps, and reporting any issues noted during the preparation visit.

G M Overnight Stocker Team Member

Meijer - Part-Time-Howard, WI

June 2020 to May 2023

I worked on various retail tasks related to products, customer service, and merchandising. I responded effectively and efficiently to customer inquiries. Additionally, I stocked products and maintained product displays according to merchandising standards. I was responsible for implementing company guidelines regarding the appearance, arrangement, and merchandise ordering. I followed the established plans and coordinated the flow of merchandise. Moreover, I ensured that all assigned locations were thoroughly serviced and maintained following company standards.

Merchandise Execution Associate

The Home Depot-Green Bay, WI

November 2021 to December 2022

As a Merchandising Execution Associate with The Home Depot, I ensured the products were stocked and merchandised. I provided the customers with the best possible shopping experience while always maintaining safety, accuracy, and efficiency. I also kept price changes up to date, product rotation, and special projects design to improve how products are visible to the customer and to meet our suppliers' needs and expectations. Build displays and fixtures while utilizing essential hand and power tools and refreshing display material/signage/brochure based on the planogram. I worked as part of a team with on-site supervision and provided service to multiple departments in the store that required repetitive lifting, bending, and operating lifting equipment.

Member Service Team Lead

Sam's Club - Full Time-Green Bay, WI

October 2018 to May 2020

I create an inspiring team environment that fosters open communication. I set clear goals for the team and delegate tasks with specific deadlines. I oversee daily operations and monitor team performance to ensure everyone is on track. I motivate team members and identify their training needs, providing coaching and listening to their feedback to resolve any issues or conflicts. I challenge the team to exceed sales quotas by setting ambitious deadlines. Additionally, I recognize high performance and reward accomplishments to encourage ongoing success.

Certificate in Sales NWTC-Green Bay, WI August 2007 to June 2008

High school diploma ST. CLARA HIGH SCHOOL-SANTO DOMINGO, D.N. September 1983 to June 1987