Kamilah Hodges

Answer

I am an operations leader with over 15 years of experience driving team performance, improving processes, and delivering measurable results in industries from logistics to retail. Most recently at Home Depot, I managed up to 100 associates, implemented process changes that cut costs, and consistently met safety and productivity goals — earning multiple leadership awards along the way. Before that, at Capstone Logistics, I increased team morale by 21% and boosted efficiency by 30% through a safety initiative I led. I’m Lean Six Sigma Green Belt certified, a Certified Safety Professional, and I bring a strong track record of turning operational challenges into sustainable wins. From what I’ve learned about this role, my background in leading diverse teams and optimizing operations aligns directly with your need for someone who can improve efficiency while building a strong team culture.

AREA SUPERVISOR.       Jan2019 - Jan 2024

Home DepotWestfield, MA, USA

• Manage daily operations for 10-100 staff, enhancing team productivity and efficiency.
• Foster a supportive work environment through effective coaching and mentorship.
• Implement process improvements, achieving measurable performance enhancements.
• Monitor KPIs and adapt strategies to consistently meet organizational goals
• Successfully transitioned supervisory skills across industries, showing a unique ability to adapt and lead teams under different regulatory, operational, and cultural conditions.
• Developed process enhancements that optimized resource allocation, leading to noticeable cost reductions and improved workflow.

LEAD SITE SUPERVISOR (2ND SHIFT)        Jul 2015 - Dec 2018

Capstone LogisticsWestfield, MA, USA

• Led 15+ team members, boosting morale by 21% through constructive feedback.
• Implemented a safety program, enhancing operational efficiency by 30%.
• Suggested changes for crew efficiency, applying lean and Six Sigma principles.
• Compiled daily reports on progress, attendance, and equipment usage.
• Identified bottlenecks, driving continuous improvement and quality control.
• Experienced in operating warehouse equipment including pallet jacks (manual and electric), cherry pickers, and Hi-Lo (forklift)
  
   

LEAD AUDITOR        Feb 2006 - Aug 2011

C&S WholesaleWindsor Locks, Connecticut

• Conducted follow-up reviews to ensure resolution of identified risks, boosting compliance rates.
• Designed comprehensive audit plans, enhancing engagement outcomes and resource allocation.
• Led initiatives to improve warehouse operations, achieving 100% freight accuracy and customer satisfaction.
• Engaged in continuous professional development, maintaining required certifications.
• Utilized real-time data analysis to enhance decision-making, driving operational improvements.
• Proficient in using RF scanners and voice-activated headset systems for inventory and order picking
  
   

PCA      Jun 2024 - Present

Tempus Unlimited West Springfield, Ma

• Assist clients with daily tasks, enhancing their independence and well-being.
• Provided compassionate care to clients, fostering trust and enhancing their overall well-being through attentive support.
• Assisted clients with daily living activities, ensuring their comfort and promoting independence, leading to substantial improvements in quality of life.
• Worked closely with healthcare teams to develop personalized care plans, optimizing client outcomes and ensuring cohesive service delivery.
• Monitored client health metrics and reported changes to nursing staff, facilitating timely interventions and improving patient safety.

Holyoke community college from 2015-2018 

Associate degree in Forensic Science 

Auburn University at Montgomery 1995-1997