Justin Gardner

I am an experienced and results-driven property management professional with over 8 years of experience in multifamily property management, leasing, and code/regulatory compliance. Highly skilled at effectively training staff, implementing software launches, and adjusting business processes to boost efficiency and meet goals while maintaining regulatory and company standards. I have a proven ability to build strong tenant and vendor relationships, manage multi-site operations, and deliver desired results in fast-paced, high demand environment as well as collaborating with cross-functional teams, and delivering professional correspondence. I possess extensive knowledge of municipal, state and federal regulations, financial reconciliation and record keeping, along with both on-site and corporate multifamily community operations. I am skilled in maintaining high occupancy and retention rates, monitoring leasing metrics, and maximizing net operating income. I am committed to enhancing property operations in regard to efficiency and accuracy, community aesthetics, and fostering positive community relationships in order to achieve maximum resident retention.

Village of Rantoul, IL – Rantoul, IL
Property Maintenance and Rental Housing Inspector
March 2025 – Present: Conduct inspections of residential and commercial properties to ensure code compliance. Advise landlords on violations and monitor corrective actions. Investigate tenant complaints and document findings for municipal records. Perform systematic community inspections for property maintenance violations. Maintain records pertaining to any discovered violations.

Monarch Investment & Management Group – Franktown, CO
Regional Assistant Property Manager October 2019 – March 2025: Oversaw on-site property operations across 15+ multifamily housing communities (2,600+ units). Trained and mentored on-site staff, facilitated and implemented transitions during acquisitions. Managed leasing metrics, including occupancy, forecasting, and tenant retention. Completed various inspections, reports, and budget proposals for multiple communities. Ensured compliance with corporate policies as well as state and federal occupancy/housing standards. Oversaw operational performance for multiple properties, executing rent collection, budgeting, and expense control to maximize NOI. Prepared and reviewed property budgets, monitored financial performance, and ensured accurate GL coding and invoice approvals. Oversaw account reconciliations, tenant billings, and annual budget planning in collaboration with regional and asset managers. Led and trained on-site property staff, improving operational efficiency as well as understanding and adhering to corporate policies.
Coordinated capital improvement projects including HVAC replacements, parking lot resurfacing, and lighting upgrades. Managed vendor contracts, negotiated service agreements, and monitored performance to ensure quality and cost control. Audited lease contracts, renewal contracts, and applicable addendums to ensure accuracy and compliance. Coordinated with corporate partners including maintenance, legal, and accounting to resolve disputes and support strategic projects.
 

Monarch Investment & Management Group – Franktown, CO
Leasing Consultant
September 2017 – October 2019: Conducted property tours. and digital record maintenance. Served as primary point of contact for prospective and current residents. Conducted unit and property inspections to maintain show-ready standards. Composed all lease documents with accuracy. Completed digital record maintenance and retention.
 

Regency Multifamily – Champaign, IL
Leasing Consultant
July 2016 – September 2017: Facilitated lease signings and conducted market surveys. Conducted property tours, lease preparation, and digital record maintenance. Implemented improved filing systems and community presentation standards. Conducted monthly market surveys.

Parkland College – Champaign, Illinois
Associates Degree in Business Administration
August 2013 - May 2015